User Terms of Service

Last updated: 26.01.2024

Welcome to Tise - the place to go for second hand fashion and interior!

Tise AS (Norwegian organization number: 914212375 MVA), Mariboes gate 8, 0183 Oslo, Norway, operates websites (tise.com, tise.no, tise.se, and other relevant domains), and mobile apps for iOS and Android, both under the name "Tise". Please read these Terms of Use ("Terms") carefully. By downloading, accessing or using the mobile applications, websites or other products or services (collectively, the "Services") of Tise AS and our affiliates ("Tise", "we" or "us"), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

We may change or modify these Terms at any time and in our sole discretion. If we change these Terms, we will provide a notification, such as posting a notice on the Services, sending an email to the registered users or updating the "Last updated" date above. Your continued use of the Services will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Services. If you do not agree to the amended Terms, you must stop using the Services and delete your Tise account.

The terms in this document are meant to allow us continue providing and improving our Services. They help to ensure that a few mean users don't ruin the experience for everyone else. Your part in that is simple. Just use common sense — keep creating great Tises and interact with other users in a good manner.

Tise is committed to your privacy. We are a Norwegian company governed by European privacy regulations, but believe that all our users should have the same transparent privacy regulations. By using our Services you accept our Privacy Policy, which is available in full here.

Tise is intended for use by people who are 15 years of age or older, and persons under the age of 15 are prohibited from creating Tise accounts.

You affirm that you are either more than 15 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. In addition, you affirm that you have not been previously suspended or removed from the Services and do not have more than one Tise account.

Tise accounts are personal and must be owned by a physical person. You are not allowed to use a personal Tise account to represent a firm or an organization. Firms and organizations have to use a Business Account, and please contact us at hello@tise.com to create a Business Account. Business Accounts have to use Tise's Payment solution (only available in certain regions) for all transactions initiated on Tise.

We may, in our sole discretion, refuse to offer the Services to any person or entity. We may, without notice and compensation, and in our sole discretion, terminate your right to use the Services, or any portion of thereof, and block or prevent your future access to and use of the Services or any portion thereof. We do not offer any guarantee about the availability or use of the Services.

The Services consist of interactive features and areas that allow users to create, post, transmit and/or store content, including but not limited to photos, video, text, graphics, items or other materials (collectively called "User Content"). You understand that your User Content may be viewable by others. You agree that you are solely responsible for your User Content and that Tise is not responsible or liable for any User Content. While we are not obligated to do so, we reserve the right, and have absolute discretion, to review, screen and delete User Content at any time and for any reason.

We do not claim ownership of any User Content that you post on or through the Services. However, by submitting User Content to Tise, you hereby grant us a nonexclusive, worldwide, royalty-free, sub-licensable and transferable license to use, reproduce, modify, adapt, publish, create derivative works from, distribute, perform and display such User Content in connection with the Services.

Some of the Services are supported by advertising revenue and may display advertisements and promotions. You hereby agree that we may place such content on the Service or on, about, or in conjunction with your User Content. The manner, mode, and extent of such advertising and promotions are subject to change without notice. The Service, or communication you receive while using the Service, might include links to third party services. You confirm that Tise not in any way hold any responsibility or commitments in relation to such third party services. Your correspondence and business with third party actors discovered through the service happens solely between you and the third party.

Unless otherwise stated, all materials contained on or within the Services, including, but not limited to, text, graphics, images, code, illustrations, designs, icons, photographs, video clips, and written and other materials (collectively, "Tise Content"), as well as their selection and arrangement, are protected by copyright, trademark, trade dress, patent, and/or other intellectual property laws, and unauthorized use of Tise Content may violate such laws and these Terms. Except as expressly provided in these Terms, Tise does not grant any express or implied rights to use Tise Content. You agree that you will not copy, reproduce, republish, frame, download, transmit, modify, display, reverse engineer, sell, or participate in any sale of, rent, lease, loan, assign, distribute, license, sublicense, or exploit in any way, in whole or in part, Tise Content, the Services or any related software, except as expressly stated in these Terms.

You are hereby granted a limited, non exclusive, non-sublicensable license to access and use the Services and Tise Content. This license is revocable at any time. This license is subject to these Terms and does not include:

• The distribution, public performance or public display of Tise Content;
• Modifying or otherwise making any derivative uses of the Services or Tise Content, or any portion thereof;
• Use of any scraping, data mining, robots or similar data gathering or extraction methods;
• Downloading (other than page caching) any portion of the Services, Tise Content or any information contained therein, except as expressly permitted on the Services;
• Accessing the Tise API with an unauthorized or third-party client; and
• Any use of the Services or Tise Content other than for their intended purposes.

Any use of the Services or Tise Content other than as specifically authorized in these Terms, without the prior written permission of Tise, is strictly prohibited and will terminate the license to use Tise granted in these Terms.

We respect people's rights, and and we expect you to do the same. By adding User Content to the Service you warrant that you own the User Content posted by you on or through the Service, or otherwise have the right to grant the rights and licenses set forth in these terms. You warrant that the posting and use of your User Content on or through the Service does not violate, misappropriate or infringe the rights of any third party, including, without limitation, privacy rights, publication rights, copyrights, trademark and/or intellectual property rights. You agree to pay for all royalties, fees, and any other demands owned by reason of User Content you post on or through the Service. If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.

You agree that any feedback, suggestions, ideas or other information or materials regarding Tise or the Services that you provide, whether by email or otherwise ("Feedback"), are non-confidential and shall become the sole property of Tise. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You waive any rights you may have to the Feedback (including any copyrights or moral rights). We appreciate hearing from users, but please do not share your ideas with us if you expect to be paid or want to continue to own or claim rights in them.

You further agree to abide by any third-party terms that apply when posting reviews of Tise, including the App Store Terms of Service and/or the Google Play Terms of Service.

In addition to the other restrictions outlined in these Terms, you agree that you will not:

• Use the Services for any purpose that is illegal, beyond the scope of their intended use, or otherwise prohibited in these Terms;
• Use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services, or that could damage, disable, overburden or impair the functioning of the Services in any manner;
• Compromise the security of the Services;
• Send any unsolicited or unauthorized advertising, spam, solicitations or promotional materials. Including methods to automatically create User Content and/or in any other way post User Content from channels outside the Services;
• Access the Service’s API outside the intended use of the Services neither via manual or automatic methods;
• Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Services or to extract data;
• Reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Services;
• Use or attempt to use another user's account without authorization;
• Attempt to circumvent any content filtering techniques we employ, or attempt to access areas/features of the Services that you are not authorized to access;
• Attempt to indicate in any manner that you have a relationship with us or that we have endorsed you or any products or services without our express written consent to do so;
• Engage in any harassing, intimidating or predatory conduct;
• Impersonate any person or entity or otherwise misrepresents your affiliation with a person or entity;
• Violate the publicity, privacy or data protection rights of others, including by taking pictures of another individual without receiving that individual's consent;
• Infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
• Buy, sell, rent, lease, or otherwise offer in exchange for any compensation, access to your Tise account, a Tise username without Tise's prior written consent;
• Develop any third-party applications that interact with User Content or the Services without our prior written consent;
• Use the Services for any illegal or unauthorized purpose or engage in, encourage, or promote any activity that violates these Terms; and
• Use the name or profile picture of others.

We have absolutely no tolerance for objectionable content and/or abusive behaviour. We reserve the right to remove content that is deemed objectionable at our sole discretion. We will permanently refuse to offer the Service to Users partaking in abusive behaviour, and/or breaching other elements of these terms. Please know that you will not be egliable to receive any refund for purchased products you are not able to use due to your violation of these terms.

You accept all responsibility for any activity that occurs while logged into your Tise account. You are responsible for making sure that you keep your password and/or other login measures secure and safe. You agree that you will not share your login information with others or do anything that might jeopardize the security of your account. You have to register to Tise with your official name, and we reserve the right to require identity authentication if we deem it necessary. We reserve the right to contact you in case we need more information regarding your Tise account.

If you have a Business account you will have to be verified by Tise before you can use the Service.

We reserve our right to access your account for testing and development purposes, and in cases where we suspect that the account is involved in activities breaching these terms.

In case you have forgotten your password and/or login details and no longer have access to your email address, we cannot give you access to the Tise account. This includes accounts with misspelled email addresses. We understand that this can be frustrating, but this policy is meant to make sure that Tise accounts are not accessed by any other than the owner.

Payment processing services for users on Tise are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to this agreement, or continuing to operate as a user on Tise, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Tise enabling payment processing services through Stripe, you agree to provide Tise accurate and complete information about you and your business, and you authorize Tise to share it and transaction information related to your use of the payment processing services provided by Stripe.

Users are themselves responsible for their actions associated with the service, and should evaluate other users' credibility before considering doing actions together. Tise cannot in any way be held responsible for the state, functionality, order, authenticity, or other aspects of goods transacted through or available on the Service. Consequences of buying and/or selling with the Services is entirely the end user's responsibility.

Payments processed through Tise's payment service are subject to the Terms for using payments through Tise.By using payments though Tise, you agree to be bound by the "Terms for Payments through Tise".

You can earn Tise Points and Tise Cash from performing tasks within and outside of the Services. We retain the right to change the award and redemption policies at any time and without any prior notice. We retain the right to at our sole discretion, withdraw Tise Points and Tise Cash if you breach any of our guidelines or these terms.

Tise does not take part in any shipping, and there are no standard return policy for items. Shipping and/or return policies can be arranged between users of the platform, but Tise has no responsibility for these arrangements between third parties.

THE SERVICES AND THE TISE CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN ADDITION, WHILE TISE ATTEMPTS TO PROVIDE A GOOD USER EXPERIENCE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SERVICES WILL ALWAYS BE SECURE OR ERROR-FREE OR THAT THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS OR IMPERFECTIONS.

The Services are administered from Norway. If you are a user accessing the Services from the European Union, Asia, the US, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from Norwegian laws, please be advised that through your continued use of the Services, which are governed by Norwegian law, you are transferring your personal information to Norway and you consent to that transfer.

By agreeing to these Terms you agree to indemnify, defend and hold harmless Tise, our managing members, shareholders, employees, affiliates, licensors and suppliers (the "Tise Parties") from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys' fees) due to, arising out of, or relating in any way to (a) your use of the Services; (b) any User Content you post, upload, use, distribute, store or otherwise transmit through the Services; (c) your violation of these Terms; or (d) your violation of the rights of another.

Except where prohibited by law, in no event will Tise or the Tise Parties be liable for any indirect, special, punitive, incidental, exemplary or consequential damages that result from (a) the use of, or inability to use, the Services; (b) the provision of the Services or any materials available therein; or (c) the conduct of other users of the Services, even if Tise has been advised of the possibility of such damages. You assume total responsibility for your use of the Services. Your only remedy against Tise for dissatisfaction with the Services or any content is to stop using the Services. If, notwithstanding these Terms, Tise is found liable to you for any damage or loss which arises out of or is in any way connected with your use of the Services or any content, Tise's liability shall in no event exceed $1.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

A lawsuit, if any, by you or Tise against the other will occur in court in Oslo, Norway. You and Tise agree that the jurisdiction and venue of this court is exclusive.

Any dispute between you and Tise will be governed by these Terms and Norwegian law, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction.

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms supersede all prior understandings regarding the same and represent the complete agreement between you and Tise.